It depends on: 1) Where you live, and 2) When you ordered. 

If you live in one of our Express Zones (areas listed above), you’ll get your order the same day if it's placed before noon (12PM) and it's a delivery day for your region (info above). If placed after noon (12PM), you’ll get your order on our next delivery day (we deliver every day except Sunday). The Express Zone delivery window is 1–9PM, and although we make every effort to accommodate requests for specific delivery times, we cannot make any guarantees. 

If you live in a Next-Day Delivery area, your order will arrive the day after you ordered it (order cutoff: 11:59PM), except Fridays. Our next-day courier delivers Monday-Friday, 1-9PM, so orders that come in after 11:59PM Thursday will be delivered the following Monday.

If you don't live in an Express Zone or a Next-Day Delivery area, your order will delivered by UPS in 3-5 business days. Please note: UPS delivers Monday to Friday between 9AM and 5PM.

We serve most areas of Southern Ontario with our own team of delivery drivers, but we’ve partnered with courier services to serve the rest of the province. Both our next-day partner courier and our regular courier partner deliver Monday–Friday.

As inflation and gas prices have risen over the last few months, we have seen a significant increase in the costs associated with shipping orders by courier and unfortunately a flat-rate shipping fee throughout Ontario is just no longer feasible. Shipping fees for deliveries to areas serviced by UPS are now calculated dynamically based on UPS rates for your location and the size of your order.

Yes! You will receive an email confirming your order immediately after you check out and then a second email letting you know when your order will be out for delivery.

Express Zones/Next-Day only: You will then receive text messages updating you on the progress of your delivery, so please make sure you include the correct phone number when you place your order!

You can expect three text messages in advance of your delivery:  

1. A rough ETA when your driver is within 2 hours of making your delivery.
2. A heads up that a driver is on their way to you. 
3. A notification to meet our driver at your door/in your lobby.   

Please be ready to meet our driver with your ID when you get that third text!

Once your order has shipped, you will receive a tracking number from UPS to help you better anticipate your order’s arrival. You can track your order using this number through the UPS website.

The “arriving soon” email is to let you know your order has begun shipping! You can expect the usual delivery times outlined in the confirmation email which you will receive once your order is placed.

To keep everyone as safe as possible and ensure we are properly verifying IDs, our drivers can only go as far as the lobby or the front door of your building. Please come down and meet the driver when they arrive. We can only leave your package with a concierge/front desk if you send a picture of your ID to our customer service team or leave your ID with the person who will be holding on to your package for you.

No, unfortunately not. We need to verify that you’re 19+ and ensure your order isn’t left unattended, so we can only deliver to a house, apartment building, or business.

Our gins and canned cocktails are legally required to be sold with a food item. To make things as simple as possible, we automatically add a $1 snack to any order that includes gin or canned cocktails.

Unfortunately, we are unable to alter your order once it is finalized at checkout. This means we cannot add or remove any items once your card has been charged.

Someone 19+ must be home for us to complete the delivery. We cannot leave packages unattended on a porch, deck, back step, in a lobby, etc. We need to make sure it gets taken inside by someone of legal drinking age. If you're running late or realize you won't be home, we're happy to leave your delivery with a neighbour, provided of course that they're 19+ (we would also appreciate you giving them a heads up as well).

Express Zones: You'll get a "sorry we missed you" text message and we will be in touch via email to set up another delivery. You can also email us to let us know when a better time to deliver would be!  

Next-Day: Our partner courier will make a second attempt on the next delivery day. If the second attempt is unsuccessful, please email us to schedule another delivery.

Courier: Your package will be available for pickup at a nearby UPS collection point. UPS will provide specific details.

Yes, all of our deliveries can be completely contactless. If desired, in order to verify age we will ask to see IDs from a distance or through a window/door.

You can reach us through our Contact page, online chat icon, or email!